Tickets
Frequently asked questions about tickets
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On the Credit webpage, we explain how travelling works on credit and what the costs are.
> Read more about travelling on credit in Dutch -
We give an overview - per travel area - of which tickets are available on Tickets/Individual tickets.
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We use different cash registers in different transport areas. In one area you get a bus ticket and in the other you get a printed receipt that serves as a ticket.
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You can lodge an objection to a fine, as long as you did not purchase a rituitrijkaart.
> Read more about fines, rituitrijkaarten the objection procedure -
- Check the start date of your subscription in your order confirmation (email).
- Check the area of validity. If you are travelling outside the travel area, the subscription is not valid and credit will be debited. If you do not have sufficient credity on your OV-chipkaart, you will not be able to check in.
- Are you sure the travel area and the start date are correct and the product is not working? Please contact our customer service.