Tickets

Frequently asked questions about tickets

• Can I also add Transdev Voordeel to my digital payment card?

  Yes, you can, but we do not recommend it. Digital payment cards are regularly replaced by your bank to prevent fraud. You will not be aware of this, because your bank will not notify you when your digital payment card is replaced. You will no longer be able to see the journeys you have made with your new payment card in your journey overview. After each replacement, you will need to add Transdev Voordeel to your new digital payment card again. You will then start building up your discount again from scratch.  
  
  Do you want to be sure that you always travel with Transdev Voordeel? Then add Transdev Voordeel to your physical payment card. Do you really want to check in and out with your digital payment card? Then check regularly whether the discount is still being calculated. You can see this in your travel expenses.  

• How do I know what my travel costs are if I travel on credit?
  On the Credit webpage, we explain how travelling works on credit and what the costs are.
  
  > Read more about travelling on credit in Dutch
• How do I know which bus tickets are available on the bus?
  We give an overview - per travel area - of which tickets are available on Tickets/Individual tickets.
• What does my ticket look like when I buy a ticket from the bus driver?
  We use different cash registers in different transport areas. In one area you get a bus ticket and in the other you get a printed receipt that serves as a ticket.
• I've been fined, but I disagree. Can I object?
  You can lodge an objection to a fine, as long as you did not purchase a rituitrijkaart.
  
  > Read more about fines, rituitrijkaarten the objection procedure