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Everything about our routes
- My travel area
  Transdev provides bus transport in various transport areas.
- Bus stops and departure times
  Find the route, the planned departure times of your bus line or at a bus stop.
- Modes of transport
  In addition to the regular bus lines, there are other modes of transport to get you from A to B.
All our travel information
- Travel planner
  Easily plan your route from A to B with the Transdev app of with the travel planner.
- @Transdev app
  The @Transdev app makes your public transport journey as easy as possible.
- On route
  We try to provide our passengers with as much important travel information as possible.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
- In the bus
  What can you take with you, what facilities do we offer and what rules apply on the bus?
Everything about tickets
- Subscriptions
  There are different types of subscriptions for regular travelers. Which one is most suitable for you?
- Individual tickets
  Individual tickets are available through the webshop, the Transdev app, or on the bus.
- OV-chipkaart
  With this card, you pay for all forms of public transportation in the Netherlands: bus, train, tram, or metro.
- OVpay
  You can check in and out with your contactless debit card, credit card or with the payment app on your mobile phone.
- Offers
  Read more about offers for events, special days or another promotions.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Terms and conditions

On this webpage you will find all the terms and conditions of Transdev, Connexxion and related brands. At the moment most documents are in Dutch.

General terms and conditions

Our services are applicable to:

Product terms and conditions e-tickets

E-tickets

Product terms and conditions subscriptions

Download the product conditions of our free travel subscriptions and discount cards (in PDF):

General order conditions

Download the general order conditions (PDF) of public transport subscriptions in our webshop:

Algemene bestelvoorwaarden

Terms and conditions OV-chipkaart

Download the terms and conditions (PDF) of OV-chipkaart:

Terms and conditions OVpay

Download the terms and conditions (PDF) of OVpay, checking in and out with your debit card:

Terms and conditions OVpay

Terms and conditions Sentire

Sentire was developed for visually impaired travellers. This travel subscription is a national agreement between local governments and regional carriers (verenigd in het Regionaal Openbaar Vervoer Beraad, ROVB). Download the general terms and conditions (PDF):

Algemene voorwaarden Sentire

Contact

Do you have any questions or comments for us after reading these terms and conditions? Please contact our customer service.

Company information

Connexxion Openbaar Vervoer NV
Stationsplein 13
1211 EX Hilversum
KvK: 34001568
BTW: NL 0010.11.157.B.01

Brands

The terms and conditions apply to the services of:

@Transdev app

Read the terms and conditions of the @Transdev app.